Privacy Policy
Effective Date: [Insert Effective Date]
Table of Contents
1. Introduction
Dodo Web3 LLP ("Company", "we", "us", or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application "App" and our website atwww.getcolon.com ("Site") (collectively, the "Services").
By accessing or using our Services, you agree to the collection and use of your information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.
Company Information:
- Legal Name: Dodo Web3 LLP
- Registration Number: ABB-7578
- Registered Office:
Ward No. 15,
Rajouri,
Jammu and Kashmir, India, 185131
2. Information We Collect
We collect several types of information from and about users of our Services, including:
2.a. Personal Information You Provide
- Registration Information: When you create an account using our authentication partner, Clerk, we collect personal identifiers such as your name, email address, phone number, and other contact details.
- KYC/AML Verification Information: To comply with legal obligations, we collect additional personal information through our Know Your Customer (“KYC”) and Anti-Money Laundering (“AML”) verification process conducted by our partner, KYCAid. This may include your date of birth, nationality, residential address, government issued identification documents (e.g., passport, driver's license), and other information necessary to verify your identity.
- Transaction Information: Details of transactions you carry out through the Services, including cryptocurrency wallet addresses, transaction history, and related financial data.
2.b. Usage Information
- Technical Information: We collect information about your device and how you interact with the Services, such as IP address, browser type, operating system, mobile network information, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your activity on our Services to enhance your experience.
3. How We Use Your Information
We use the information we collect for various purposes, including:
3.a. Providing and Improving the Services
- To set up and manage your account.
- To process transactions and facilitate services you request.
- To provide customer support and respond to inquiries.
3.b. Compliance and Legal Obligations
- To perform KYC/AML verification processes.
- To monitor transactions for fraud prevention, anti-money laundering, and other illegal activities.
- To comply with applicable laws, regulations, and legal processes.
3.c. Communication
- To send you updates, notifications, and administrative messages.
- To inform you about changes to our Services and important Service-related notices.
3.d. Analytics and Personalization
- To understand how users interact with our Services.
- To personalize your experience and improve our Services.
3.e. Marketing and Promotions
- To inform you about features, services, and promotions that may interest you, subject to your communication preferences.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
- To provide our Services.
- To comply with legal, accounting, or reporting obligations.
- For compliance reasons, we may retain your data for up to five (5) years after account closure.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, we cannot guarantee its absolute security. You are responsible for maintaining the confidentiality of your account credentials.
7. Your Rights and Choices
You may have certain rights regarding your personal information, subject to local data protection laws. These may include:
7.a. Access and Correction
- You can request access to the personal information we hold about you.
- You can request that we correct or update inaccurate or incomplete information.
7.b. Deletion
- You can request that we delete your personal information, subject to legal and contractual limitations.
7.c. Objection and Restriction
- You can object to or request the restriction of processing your personal information under certain circumstances.
7.d. Withdrawal of Consent
- Where we rely on your consent to process your personal information, you have the right to withdraw your consent at any time.
To exercise your rights, please contact us at hello@getcolon.com. We may request specific information from you to verify your identity.
8. Cookies and Tracking Technologies
8.a. What Are Cookies?
Cookies are small data files stored on your device that help us recognize you and enhance your user experience.
8.b. Types of Cookies We Use
- Essential Cookies: Necessary for the operation of our Services.
- Analytics Cookies: Help us understand how our Services are being used.
- Functionality Cookies: Recognize you when you return to our Services and personalize content.
8.c. Managing Cookies
You can control cookies through your browser settings. However, disabling cookies may affect the functionality and features of our Services.
9. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a minor without parental consent, we will take steps to remove that information from our systems.
10. International Data Transfers
Your information may be transferred to, and processed in, countries other than your country of residence, including India, where our servers are located. We take appropriate measures to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.
11. Third-Party Links and Services
Our Services may contain links to third-party websites, services, and applications, including our partners Clerk and KYCAid. This Privacy Policy does not apply to information collected by third parties. We recommend reviewing the privacy policies of these third parties before providing them with your personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by:
- Posting the updated Privacy Policy on our Site and App.
- Updating the "Effective Date" at the top of this Privacy Policy.
- Notifying you via email or through the Services.
Your continued use of the Services after any changes become effective signifies your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Email: hello@getcolon.com
- Address:
Dodo Web3 LLP
Ward No. 15
Rajouri,
Jammu and Kashmir, India, 185131
14. Grievance Officer
In accordance with the Information Technology Act, 2000, and the rules made thereunder, the name and contact details of the Grievance Officer are provided below:
- Name: Ashfaq Mehmood
- Email:hello@getcolon.com
- Address:
Dodo Web3 LLP
Ward No. 15
Rajouri,
Jammu and Kashmir, India, 185131
15. Consent
By accessing or using our Services, you consent to the collection, use, and disclosure of your personal information as outlined in this Privacy Policy.
16. User Responsibilities
- Accuracy of Information: You are responsible for ensuring that all personal information you provide to us is accurate, complete, and up-to-date.
- Security Measures: You are responsible for safeguarding your account credentials and for all activities that occur under your account.
- Third-Party Authorizations: If you need to alter or revoke authorization granted to a third party, you can do so by submitting a written notice to us via one of the official communication channels outlined in this Privacy Policy.
17. Data Breach Notification
In the event of a data breach that may compromise your personal information, we will:
- Notify you promptly in accordance with applicable laws.
- Take reasonable steps to mitigate any potential harm.
18. Governing Law
This Privacy Policy shall be governed by and construed in accordance with the laws of India. Any disputes arising out of or relating to this Privacy Policy shall be subject to the jurisdiction of the courts located in Jammu and Kashmir, India.